Troubleshooting
- Bluetooth connection lost during a recording
- Connection between the Shirt Connector and the Device looser
- Device "Not recording" or "Idle" on my Hexoskin Mobile App
- Device "Not recording" or "Idle" on my Hexoskin Mobile App (OneSync)
- Finding record number
- Hexoskin App keeps crashing
- Hexoskin Device having trouble staying connected to mobile device
- Hexoskin Device still charging after 120 minutes
- Hexoskin not compatible with WLAN or ANT
- HR is always at 70 bpm
- HxServices or Hexoskin OneSync with a Firewall
- I run on Windows 10 and I get a compatibility error where my Hexoskin Device is not being recognized by my PC. Why is that?
- I run on Windows 10 and I get a compatibility error where my Hexoskin Device is not being recognized by my PC. Why is that? (OneSync)
- Missing data on Hexoskin Dashboard
- Missing data on Hexoskin Dashboard (OneSync)
- Missing Sleep Metrics or Data on the Hexoskin Dashboard
- Missing Sleep Metrics or Data on the Hexoskin Dashboard (OneSync)
- Pairing problems with my Hexoskin Device
- Pairing problems with my Hexoskin Device (OneSync)
- Range does not have REM and NREM period (How to Fix)
- Record session not syncing - Failed syncing
- Top LED not turning on while charging Hexoskin Device
- Top LED not turning on while charging Hexoskin Device (OneSync)
- Trouble pairing Hexoskin Device to phone or tablet