Troubleshooting
- HxServices does not detect the device (Windows 10)
- "Failed Syncing" on HxServices
- Bluetooth connection lost during a recording
- Bugs on HxServices during data synchronization
- Connection between the shirt connector and the device looser
- Device "Not recording" or "Idle" on my Hexoskin Mobile App
- Finding record number
- Hexoskin App keeps crashing
- Hexoskin Device having trouble staying connected to mobile device
- Hexoskin Device still charging after 120 minutes
- Hexoskin not compatible with WLAN or ANT
- HR is always at 70 bpm
- Manually delete the sessions stored locally on HxServices
- Missing data on Hexoskin Dashboard
- Record session not syncing - Failed syncing
- Sending logs to Hexoskin Support
- Top LED not turning on while charging Hexoskin Device
- Trouble pairing Hexoskin Device to phone or tablet
- Uninstalling HxServices from Mac
- Uninstalling HxServices from PC
- Version of Mac OS X supported by Hexoskin