Frequently Asked Question for the Hexoskin community
- Can I swim with my Hexoskin?
- Why do I need to create an account?
- Can I use Hexoskin without the mobile application?
- How do I change the time zone for my Hexoskin account?
- Why do I need to assign the Hexoskin Device to a user?
- How do I assign a Hexoskin Device to account?
- How do I synchronize my data?
- How do I pair my device with my phone or tablet?
- Can Hexoskin be used to diagnose a medical problem?
- Why should I wet or use a conductive cream on my cardiac sensors?
- Do I have to carry my phone with me during a recording?
- What happens if I lose the Bluetooth connection during a recording?
- Where is my data stored during a recording?
- Why should I tag an activity during a recording session?
- Can I share my Hexoskin Shirt with someone else?
- Can I share my Hexoskin Device with someone else?
- Are the data timestamped?
- How come my HRV value is not displayed on my Hexoskin Dashboard?
- How are my Hexoskin data kept secure?
- How do I put on and take off the Hexoskin Shirt?
- How do I wash my Hexoskin Shirt?
- What is the garment made of?
- When I wash the garment, can the shirt connector be washed as well?
- How do I charge the Hexoskin Device?
- Can I use a USB wall charger to recharge my Hexoskin Device?
- How can I check my battery level?
- What do the LEDs mean on the Hexoskin Device?
- Does the position of Hexoskin Device in the zipped pocket matter?
- What is the maximum of data storage for the Hexoskin Device?
- How can I convert the "Hexoskin time" into normal time in the exported data?