Frequently Asked Question for the Hexoskin community
- Why is there no GPS data for my activity on the Dashboard? (Hexoskin Dashboard)
- How should I apply the conductive cream?
- How do I download/import Hexoskin data? (Hexoskin Dashboard)
- What's the difference between Records and Activities? (Hexoskin Dashboard)
- How do I convert the binary data exported from the Hexoskin Dashboard? (Hexoskin Dashboard)
- How do I share data with other people? (Hexoskin Dashboard)
- How do I create my Hexoskin account? (Hexoskin Dashboard)
- How do I find my recording number? (Hexoskin Dashboard)
- What is a sleep stage during a sleep activity? (Hexoskin Dashboard)
- How can I contact Hexoskin and get support?
- How do I unplug the Hexoskin Device from the shirt?
- How do I connect the Hexoskin Device to the shirt?
- What warranty comes with my Hexoskin?
- How can I track my order?
- What does it mean when my HR is always at 70 bpm?
- My Hexoskin Device is paired with my phone but nothing seems to be recording on my Hexoskin App, why?
- I run on Windows 10 and I get a compatibility error where my Hexoskin Device is not being recognized by my PC. Why is that?
- How to request API keys?
- In what frequency is the Hexoskin data recorded?
- What is a sleep stage during a sleep activity?
- How do I convert the respiration data (in arbitrary units) into volume (mL)?
- How can I download multiple records at the same time?
- What is the unit for respiration?
- How can I convert the "Hexoskin time" into normal time in the exported data?
- What is the maximum of data storage for the Hexoskin Device?
- Does the position of Hexoskin Device in the zipped pocket matter?
- What do the LEDs mean on the Hexoskin Device?
- How can I check my battery level?
- Can I use a USB wall charger to recharge my Hexoskin Device?
- How do I charge the Hexoskin Device?