Before starting to use your Astroskin system, make sure to create a user account by going to the Astroskin Dashboard (astro.hexoskin.com)
*please contact support@hexoskin.com for your account creation during our migration to our new platform*
To download the Hexoskin OneSync software, go to https://www.hexoskin.com/pages/downloads to download the software compatible with your operating system, under the "SYNC SOFTWARE" section or click on these download links: Hexoskin OneSync for MacOs or Hexoskin OneSync for Windows)
Next, before collecting data with your Astroskin, it is important to "assign" your account to the Device. This is how your data will be secure as only your account can access the data. Furthermore, your records will be saved and sent for processing using your account's profile information (height, weight, age, etc.) on our server.
Device Assignation Using OneSync Software
Plug your USB cable to the computer first, then plug your Astroskin Device (order is important):
- Log in to the software using your username and password
- Select your Device from the left column
- Click on the Assign icon
- Select your username.
The Device is now assigned to your account and your username will appear under your Device on the left side.
If you are sharing the Astroskin Device with multiple people, you can log out and log into OneSync with a new user account and reassign the Device to that account. The new user will be the owner of all new records from that point on; the data from the previous user is still partitioned separately on the device, and can be synced or retrieved by logging into OneSync with the previous account credentials.
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