Before starting to use your Hexoskin or Astroskin systems, make sure to create a user account by going to the corresponding dashboard.
To download the OneSync software, go to your App Store (Windows or Mac) and search for "Hexoskin OneSync", the software is free to download. If you were previously using the HxServices software, you will need to uninstall it from your computer.
Next, before collecting data with your Hexoskin or Astroskin, it is important to "assign" your account to the device. This way, your records will be saved and sent for processing using your account's profile information (height, weight, age, etc.). Also, only your account can access your data; see this article if you wish to share your data with another account.
The assignment step only needs to be done once, unless you are sharing the device with someone else. In that situation, you can reassign the device to another account, and that user will be the owner of all new records from that point on; until the device is reassigned to another account, and so on. See this tutorial for more information on managing multiple users.
Device Assignation Using OneSync Software
Plug your recording device (Hexoskin or Astroskin) to the computer with the provided USB cable.
step1: log in to the software using your username and password
step2: select your device from the left column
step3: click on the Assign icon
step4: select your username.
The device is now assigned to your account and your username will appear under your device on the left side.