Navigating the OneSync software (Windows 10)

The new OneSync software will allow you to sync the records from your Hexoskin and Astroskin devices, from one single interface. This software is replacing the older HxServices software but will function in the same way. This article will cover the different functions of the interface. 

Signing In

1- Select the Login icon for either the Hexoskin or Astroskin system

2- Input your user or admin account credentials

Main Page

1- Devices menu: shows the currently connected device (top) and disconnected devices (below)

a: User that is currently assigned to the device

b: Number of sessions downloaded locally and synced

2- Device page: shows the selected device's information and records

A_Update: Select this to check for any available firmware updates

B_Restore: Restores the device back to factory settings and erases data from the device

C_Erase: Erases records contained on the device

D_Identify: Will make the device's lights flash once (useful when using multiple devices)

E_Assign: Will assign the user account (currently logged in) to the device. This account will be the owner of all future records. 

3 - Preferences: lets you change some of the settings for the OneSync software 

4 - Support: contains the contact details for our support and also the "prepare logs" option for troubleshooting. 

 

Before starting to record data with your Hexoskin or Astroskin, make sure to assign your device to your account, this way the data will be sent to your account and processed using your profile details (height, weight, age, etc.). 

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