Bugs on HxServices during data synchronization

Sometimes, bugs can happen when attempting to synchronize your data in HxServices, such as:

• A session marked as "Corrupted"
• A session marked as "Storing Locally (>100)%"

Here is a way to fix it (on Mac and PC):

1. Unplug your Device from your computer
2. Go to the "Support" tab
3. Click on "Delete"
4. Click on "OK" when asked to "Delete ALL the local sessions?"
5. Restart HxServices (i.e log out, then log back in on HxServices)
6. Reconnect your Device to your computer (do not use USB hub)
7. Try to synchronize your sessions again.

If this still doesn't solve your issue, please contact our Support Team at [e-mail] and provide us with your logs so that we can assist you (to learn how by referring to this link).

Keywords: failed syncing, sync, Hx service, stored locally, local storage, logs, issue, problem, #onesync