Sending logs to Hexoskin Support

If you are experiencing issues with HxServices during data synchronization, please provide your logs so we will be able to better help you.

Please follow the following steps (Mac or Windows):

1) Open your HxServices and log in with your account

2) Go to the Support tab

3) Select 'prepare logs', a .zip folder will be created on your desktop

4) send this folder to [e-mail] along with a description of the problem you are facing (and/or a screenshot). 

Keywords: help, issue, bug, synchronized data, no data