You can reset the Hexoskin to its factory settings by connecting your Hexoskin Device to your computer, logging on your HxServices, click on your device and then on Restore. Once this is done, you will have to unpair the Hexoskin Device with your phone and then pair it again (refer to the "Pairing Hexoskin Device with phone or tablet" in the Articles section). Also, make sure there is only one mobile device that communicates to your Hexoskin Device.
Keywords: Bluetooth connection, paired, lost, 2.1, 4.0
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