To visualize your raw and processed data on your Dashboard (my.hexoskin.com), you need first to synchronize your records with the HxServices software. Please note that your Device can record up to 1200 hours of biometrics raw data. Past this time limit, the next record will overwrite the oldest one stored.
After a recording session, you should:
- Launch HxServices
- Sign in with your Hexoskin Account
- Connect your Hexoskin Device to your computer with the provided USB cable
- Select your Hexoskin Device
- Click on "Sync"*
- As soon as the sync is completed, your data will be available online for review on your Hexoskin Dashboard (my.hexoskin.com) and on your Hexoskin App.
*Note: Data synchronization will be performed from the oldest record to the most recent one.
If you are experiencing issues during data synchronization with HxServices, please contact our Support Team at firstname.lastname@example.org.
Keywords: data upload, data transfer, recording, Hexoskin servers, synch, acquisition machine, hx service